Terms & Conditions Overview

By placing an order on Red Robyns Crafty Nest, you (the ‘User’ or ‘Customer’) accept the Terms and Conditions set forth by us. This agreement outlines your rights as a customer and ours as a business.

Product Details

While we strive for accuracy in product descriptions and images, we can’t guarantee that all information is free from errors or omissions.

Pricing

All product prices are in Australian dollars and do not include shipping costs, which are added at checkout. We reserve the right to change prices, and if an incorrect price is displayed, we will refund your payment and cancel the order.

Product Availability

After payment, if an item becomes unavailable, we will refund you within 30 days. For orders with temporarily unavailable items, we’ll ship what’s available and send the rest later, refunding any additional shipping fees. If a product is permanently out of stock, we’ll offer an equivalent replacement or refund.

Payment Security

We offer three secure payment options: Credit/Debit Card, PayPal, and Direct Bank Deposit. Transaction security is ensured through SSL encryption. No extra charges apply to you.

Terms & Website Updates

We may update the website or these Terms at our discretion. Your continued use of the site indicates acceptance of any changes.

Website Accessibility

While we aim for constant availability, we can’t guarantee uninterrupted access to our website. We may temporarily close the site for maintenance and are not liable for any downtime.

Account Security

Certain website features require an account. Keep your login information confidential and notify us immediately in case of any security breach.

Compliance & Termination

We reserve the right to disable any account that fails to adhere to these Terms, and make no guarantee that the website is free from errors. Your data is managed according to our Privacy Policy.

Terms and Conditions for Custom Images

  1. Use of Custom Images
    Red Robyn’s Crafty Nest allows customers to upload and use custom images to personalize our products, including but not limited to hoodies, photo frames, mugs, tumblers, and other novelties. By uploading a custom image, you represent and warrant that you have all necessary rights, including without limitation copyrights, to the image and that its use does not violate any law or regulation.
  2. Image Quality
    We highly recommend that custom images be in a transparent PNG format and of high quality to ensure the best printing results. Red Robyn’s Crafty Nest reserves the right to refuse any custom image that does not meet our quality standards or violates our policies.
  3. Prohibited Content
    Red Robyn’s Crafty Nest prohibits the use of any custom images that:
    * Infringe on any third-party’s rights, including but not limited to copyrights and trademarks
    * Are illegal, obscene, offensive, or defamatory
    * Contain viruses or other malicious software
  4. Responsibility for Custom Images
    You are solely responsible for the content of any custom images that you upload. Red Robyn’s Crafty Nest assumes no responsibility for the content of custom images, and will not be liable for any damages or losses resulting from the use of custom images.
  5. Modification or Removal of Custom Images
    Red Robyn’s Crafty Nest reserves the right to modify or remove any custom image that violates these terms and conditions or our policies, without prior notice to you.

By uploading a custom image, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not upload custom images to our site.

If you have any questions or concerns regarding these terms and conditions, please contact us.